Work Order Priority Codes 

Work Order Priority Codes determine the Required Date for the work to be done and back in service.

A value from 1-9 (or E for Emergency) says how important the work is.

Typically, codes are setup so that a high priority of 1 has a Required Date that is within one or two days of initiating the work order.

Priority code 2 may have a Required date of 2 or 3 days, 3 might be Required within a week (5 or 7 days), 4 might be within 2 weeks (10-14  days), and so forth up to 9. E for Emergency is usually due within 24 hours.

See examples below.

Set Priority Codes from the Admin icon / Maintenance Administration Menu  / Maintain Work Order Priority Codes.

Discuss how codes should be set to meet the needs of the maintenance schedule at your facility.

Once determined and setup, make certain all workers know which Priority Code to use for each situation they may encounter.

The Scheduling system will schedule work so that the entity is back in service on the morning of the Required Date.

When scheduling work orders in MAPCON, the Priority Multiplier (calculated from the Priority Code on the work order) is multiplied by the  Rating on the Equipment, Location or Cost Center.

The Overall Rating (on a scale from 1-100) will help determine where the work order falls on the schedule.

Example of Typical Work Order Priority Code Setup

            WO Priority Code        Priority Multiplier        Number of Days

            E                                  10                                0

            1                                  9                                  1         

            2                                  8                                  3

            3                                  7                                  7

            4                                  6                                  14       

Example of Typical Work Order Rating System

            Equipment Rating       WO Priority     Multiplier         Overall Rating

            10                                E                      10                    100  (10X10)   

            9                                  7                      3                      27      (9x3)

            8                                  1                      9                      56      (8x9)     

            5                                  2                      8                      40      (5x8)     

            5                                  4                      6                      30      (5x6)     

The second equipment example, although it has a higher importance (high rating), will be scheduled last due to the low priority of the work to be done, resulting in the lowest overall rating.

Important Note: The PM Generation system does not use the Priority Code to calculate when the PM work order will be generated. However, once the PM work order is generated by the PM System (establishing the Initiated Date), the work order's Due date is calculated from the Priority Code (Due Date=Initiated Date+Number of Days based on Priority Code).

Further, the PM work order can optionally be scheduled, so then the Scheduling System will also utilize the PM work order's Priority Code to determine its place on the schedule.