The MAPCON Story
The Future of Maintenance Management Software Today
Long, long ago in a plant or facility near you, maintenance management was in the dark ages. If anything was done at all, it was on paper, likely on scribbled notes scattered about somebody's office. Soon, mainframe computers came to the rescue, but their software was expensive, complicated, difficult to use, not well integrated and almost impossible to customize. Even more software arrived with the dawn of the personal computer, but none met all of the needs of the maintenance department...until MAPCON was born!
In 1980, a retired DuPont executive from Atlanta, frustrated with the lack of maintenance software, met with a few young aspiring programmers to design MAPCON, the ultimate MAintenance, Planning and CONtrol software. After intense design and development, they successfully implemented a state of the art Computerized Maintenance Management System (CMMS) that operated on personal computers. As the growth of personal computers exploded, MAPCON was purchased by a broad variety of manufacturing plants and facilities.
Over one thousand miles away, a McDonalds franchise owner, interested in the growing computer software industry, moves MAPCON to Iowa. To ensure his most recent investment in MAPCON, he hires a former Air Force Nuclear Systems engineer from Princeton, New Jersey to manage MAPCON development and to create The Most Productive Tool You Will Ever use!.
Over the next several years, users became like family, and soon, began to work with each other to improve their software and business practices. This lead to the birth of the MAPCON Users Group (MUG). Mug was independently incorporated in Florida by a group of MAPCON users and began having annual conferences to provide a forum for all Mapcon users. These forums provided substantial input to product development and provided an opportunity for users to take part in presentations, network with fellow users and learn more about MAPCON by attending specialized training classes. To this day, this extremely unique organization remains independent, providing top-notch conferences without subjecting attendees to developer sales pitches.
Our team of maintenance professionals became so dedicated to the product and to our customers, that we purchased the company on April 1st, 2000. Within the first year, Mapcon Technologies (MTI) released innovative, new products with award winning results. MAPCON'S Internet module (iMAPCON) had instant success. That same year, MTI released PocketMaint, MAPCON'S handheld PDA software for batch or wireless platforms. In fact, one of MTI's long-time clients, Philadelphia Newspaper, won an industry award for efficiency shortly after installing MAPCON PocketMaint Wireless.
To top things off, another long-time customer, Novozymes, earned the coveted North American Maintenance Excellence (NAME) Award and credited MAPCON for their recent success. MTI also released Mapcon Lite, an entry-level product that provided a full range of functionality for smaller maintenance departments. In addition to all of these products, MTI is currently developing an enterprise rich-internet CMMS solution - JEMMS - The Power of the Internet Beyond the Browser!
The comprehensive MTI product line, offering a solution to almost any manufacturer or facility, will impress any maintenance department. MTI also provides the best customer service in the business! How can you be sure of this? Our customers are family. There are no automated answering machines; our clients can rightfully expect to talk with a real person. MTI is 100% employee owned and turnover is low, providing our customers quick responses from a highly knowledgeable and experienced staff. Although MTI is always looking to the future for new technology and product improvements, our user community can always take comfort that all versions of MAPCON software will be supported. They always have and always will be. That is a guarantee with over 20 years of history to back it up.
Why should you trust in Mapcon Technologies? Over 20 years of Maintenance Management history, a 100% employee owned company, independent users group and products for every size organization combined with personal and knowledgeable service. These qualities guarantee you will have "The Most Productive Tool You Will Ever Use!"
Welcome to the MAPCON Family!
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