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The Maintenance Management Blog

Published: January 21, 2016  Updated: April 21, 2025

Behind the Scenes: The Tenfold Impact of CMMS on the Super Bowl


A supervisor checks her CMMS work order management while a crew works on the field before the big game.The roar of the crowd, the dazzling halftime show, the nail-biting plays–the Super Bowl captivates millions. While the focus often rests on the athletes and spectacle, a silent force operates tirelessly behind the scenes, ensuring every facet of this monumental event proceeds flawlessly. Let's look at the tenfold impact of a Computerized Maintenance Management System (CMMS) on the Super Bowl.

1. Ensuring Immaculate Field Conditions

The playing field is sacred ground for the Super Bowl. Groundskeepers and turf professionals work diligently to present a pristine surface for the athletes. A CMMS aids this crucial task by scheduling and tracking maintenance activities such as mowing, watering, fertilizing, and aeration. Through advanced checklists that ask for specific information, it allows for the documentation of field conditions, identifies potential issues like uneven patches or drainage problems, and helps allocate resources efficiently to address them promptly. This proactive approach minimizes the risk of injuries and guarantees a visually perfect playing surface for the global audience.

2. Maintaining Safe and Clean Stadium Infrastructure

Beyond the field, the entire stadium demands meticulous upkeep. A CMMS manages the maintenance schedules for critical infrastructure, including seating, walkways, stairs, and railings. Regular inspections and preventative tasks, tracked within the system, ensure structural integrity and patron safety.

Furthermore, the CMMS can schedule and monitor cleaning crews, ensuring restrooms, concourses, and other high-traffic areas remain sanitary for the hundreds of thousands of attendees and staff present during the Super Bowl festivities.

3. Guaranteeing Food Safety and Operational Kitchens

Feeding the massive crowds at the Super Bowl is a logistical feat. A CMMS plays a vital role in maintaining food safety standards. It tracks the maintenance and repair of kitchen equipment, such as ovens, refrigerators, and dishwashers, ensuring they operate correctly and hygienically. The system can also store and manage records of equipment inspections, cleaning schedules, and employee training in proper food handling procedures, mitigating the risk of foodborne illnesses and ensuring a positive experience for all attendees.

4. Efficiently Scheduling and Managing Personnel

The Super Bowl requires a vast workforce, from concession stand staff and security personnel to ushers and medical teams. A CMMS provides a centralized platform for scheduling and assigning tasks to these numerous individuals. It allows event organizers to allocate the right personnel to the right locations at the right times, ensuring adequate staffing levels across all areas of the stadium. This efficient management of human resources contributes significantly to the smooth flow of operations on game day.

5. Promptly Addressing Real-Time Maintenance Issues

With over 80,000 people packed into a stadium, unforeseen maintenance issues are inevitable. A CMMS facilitates the rapid reporting and resolution of these problems. Staff can submit work requests—perhaps through an HTML link—to report issues such as plumbing malfunctions, lighting failures, or spills. The manager processes the requests and then generates immediate work orders within the system. Maintenance teams receive these requests in real-time, allowing for swift dispatch and resolution, minimizing disruption, and ensuring the comfort and safety of attendees.

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6. Executing Proactive and Preventative Maintenance

The weeks and months leading up to the Super Bowl mean extra importance for preventative maintenance. A CMMS enables stadium management to schedule and track routine maintenance tasks for all assets, from HVAC systems and electrical infrastructure to elevators and escalators. By adhering to these schedules, potential equipment failures can be identified and addressed before they escalate into major problems on game day. This proactive approach significantly reduces the likelihood of costly downtime and ensures the reliable operation of all essential systems.

7. Comprehensive Asset Tracking and Management

A modern stadium houses a vast array of assets, each requiring monitoring and maintenance. A CMMS provides a centralized inventory of all these assets, including their location, purchase date, warranty information, and maintenance history. This detailed tracking allows facility managers to make informed decisions about asset lifecycle management, plan for replacements, and understand the total cost of ownership. During the intense activity of the Super Bowl, knowing the status and location of critical equipment proves invaluable.

8. Streamlined Work Order Management

From routine inspections to emergency repairs, a multitude of work orders generate in the lead-up to and during the Super Bowl. A CMMS provides a structured system for creating, assigning, tracking, and closing out these work orders. Supervisors can plan, prioritize, and schedule all maintenance tasks. Real-time updates on work order status provide transparency and allow managers to monitor progress and address any bottlenecks promptly, contributing to a well-coordinated maintenance effort.

9. Enhanced Communication and Collaboration

Effective communication among various teams is paramount for the successful execution of a large-scale event like the Super Bowl. A CMMS can facilitate this communication by providing a central platform for all maintenance-related information. Different departments, from maintenance and operations to event management and security, can access relevant data, view work order statuses, and communicate updates within the system. This improved collaboration ensures everyone remains informed and can work together seamlessly to address any issues that arise.

10. Numerous Reports for Continuous Improvement

The data captured within a CMMS provides valuable insights into maintenance performance. By analyzing work order completion times, equipment failure rates, and maintenance costs, stadium management can identify areas for improvement. Supervisors can refine maintenance schedules, identify recurring issues, and implement changes to enhance efficiency and reduce downtime for future events. The Super Bowl, with its recurring nature, particularly benefits from this continuous improvement cycle facilitated by the CMMS.

The orchestration required to stage an event of the Super Bowl's magnitude involves countless moving parts and dedicated individuals. While the spotlight shines brightly on the gridiron, the sophisticated technology working quietly in the background, like a CMMS, forms an indispensable foundation for its success. These systems empower the unseen workforce to ensure a safe, clean, and functional environment for everyone involved, contributing to the seamless spectacle that captivates the world.

Mapcon / 800-922-4336

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Stephen Brayton
       

About the Author – Stephen Brayton

       

Stephen L. Brayton is a Marketing Associate at Mapcon Technologies, Inc. He graduated from Iowa Wesleyan College with a degree in Communications. His background includes radio, hospitality, martial arts, and print media. He has authored several published books (fiction), and his short stories have been included in numerous anthologies. With his joining the Mapcon team, he ventures in a new and exciting direction with his writing and marketing. He’ll bring a unique perspective in presenting the Mapcon system to prospective companies, as well as our current valued clients.

       

Filed under: CMMS, stadium maintenance, facility management — Stephen Brayton on January 21, 2016