The Hospitality Industry is defined by one thing above all others: a laser-like focus on customer satisfaction. This one attribute is absolutely critical to attain regardless of good economic times, or bad. Customer satisfaction is especially crucial for hotels, resorts, and casinos. How well hotel and resort management and staff are serving customers determines the true measure of success and translates either into business profitability or loss. MAPCON Hospitality Industry Software is the premier computerized maintenance management system (CMMS) software for hotels, resorts, and casinos. MAPCON hotel maintenance software is specially designed with a powerful set of advanced features that focus on asset protection, preventive maintenance, work order and labor scheduling and tracking, as well as inventory management. Easy to use. Powerful software. Priced right. Easy to use and set up. Hotel staff love MAPCON software! MAPCON's basic hotel & resort maintenance management system has been created with the busy hospitality staffer in mind. No one wants to spend hours discovering how a new piece of software works. MAPCON has worked very hard to create a hotel maintenance application that is both easy to set up and easy to use. In fact, you can download our hotel CMMS and create your first Work Order or generate your first PM in less than 10 minutes! Powerful software. Features wanted by the hospitality industry! Take a look at MAPCON Hospitality Industry CMMS before your organization settles on a professional CMMS. Few can match our list of features and capabilities: MAPCON hotel and resort CMMS is scalable, that is, our CMMS is designed to grow with you and your organization. When you first start out, you may not need or want advanced inventory capabilities. Or have a need to track timecards. Or advanced administration. So, why be forced to pay for them? With MAPCON hotel and resort maintenance software, you're not! But, it's nice to know you can step right up into our scalable CMMS package whenever you're ready. If you want a Chevy we have it; if you want a Cadillac we have that too. Optionally though, MAPCON is proud to offer advanced modules including Administration, Human Resources, Maintenance, Inventory, Service Billing and System Utilities. Each of these modules dramatically expand the already powerful standard feature set supplied with our CMMS. Plus, MAPCON hotel and resort CMMS is designed to integrate seamlessly with databases such as Oracle, SQL Server and Firebird. MAPCON hotel, resort & casino CMMS can also easily communicate with various other software packages including accounting packages, spreadsheets and word processors. And, MAPCON hospitality maintenance management software is FAST! Our competitors are generally tied to standard Internet browsers such as Microsoft's Internet Explorer or Mozilla Firefox. Browsers can be finicky, SLOW and just plain frustrating. MAPCON's Java-technology CMMS, on the other hand, isn't tied to ANY browser. Priced right. Easily affordable for every hotel, resort or casino! MAPCON wants you to use our Hospitality Industry software! As a result, we have designed MAPCON pricing to be affordable starting out and remain advantageous as you grow into our more advanced versions and modules. Our pricing is the most cost-efficient of any competitor in the hospitality industry. First, you will never pay for more CMMS than you want or need! That's why our price for MAPCON's Lite version, a CMMS ready for any company, starts out at only $495! Or we'll host it for you as a Web-based application at just $30 per month. No quality CMMS is as affordable as MAPCON! Outstanding customer service. Support from the U.S. Midwest! At MAPCON, we understand customer experience (CX)! That's why the employee-owners at MAPCON are the ones who provide support and assistance to our customer family! We don't farm out support calls to another continent. Our customers never have to worry about being shunted off to a representative looking for answers on a computer screen thousands of miles away from our headquarters. When you contact MAPCON, you will reach one of our employee-owners in our offices here in the Midwest of the United States. Every time! All the time! Fully customizable. We can make it operate like YOUR hotel! MAPCON Hospitality Industry customers know that our company stands ready to make our hotel, resort, & casino maintenance software reflects the unique needs and expectations of those who see a need to customize our CMMS application. Customization is an optional opportunity for hospitality industry businesses interested in certain modifications in our CMMS functionality. MAPCON always stands ready to meet your unique needs and expectations. MAPCON Hospitality Software. Our basic Hotel & Resort Maintenance Management software is called MAPCON Lite. MAPCON Lite is a dynamic, full-featured hotel, resort, and casino management software at a can't fail price. MAPCON Lite does the job you need without a lot of extra functionality your staff does not need. Learn more. We call our advanced Hotel & Resort Maintenance Management software, MAPCON Pro. MAPCON Pro is a comprehensive hotel, resort, and casino management software package that is fully affordable for almost every professional operation. MAPCON Pro is used by major hotels and resorts as well as major corporate and government campuses. Learn more! 5 Important Reasons to Use Hotel, Resort, & Casino CMMS. MAPCON hotel and casino maintenance software provides owners, management and staff with the ability to meet and exceed customer satisfaction goals in the following ways: Enhance Customer Experience (CX) – MAPCON maintenance management software ensures basic infrastructure is in top-notch condition throughout the duration of the customer’s relationship with your company. This specifically means major equipment, such as HVAC, as well as appliances, such as television sets and ice-makers. Improve Profitability – MAPCON hotel, resort, and casino management software properly implemented will significantly improve your property's bottom line by: Immediately lowering operational costs in several different ways. MAPCON will reduce the downtime of equipment required to deliver top-notch service. It will also reduce stockroom inventory by eliminating ordering guesswork. Increase maintenance productivity right now through better work planning and scheduling that maximizes staff efficiency and ensures safety and customer concerns are promptly resolved or even preempted. Eliminate Safety Hazards – Your property needs constant vigilance regarding guest and staff safety. MAPCON hotel and resort management software is designed to help monitor workplace safety issues such as ergonomic hazards, conditions for slips and falls, ventilation-borne pathogens, mold and mildew, as well as occupational stress issues caused by reasons such as unbalanced personnel scheduling. Comprehensive Asset Tracking – MAPCON resort, casino, and hotel maintenance software is specifically designed with owners in mind. It allows a hotel manager and their staff to gather and store information and produce detailed reports on every asset from computers and ovens, to inventory, all while maintaining up-to-date data on purchases, transfers, preventive maintenance, as well as safety and regulatory compliance. Maintain Impeccable Operational Organization – MAPCON hospitality CMMS excels at work order implementation and crew scheduling. It can be used to schedule every aspect of resort and hotel preventive maintenance, from pool maintenance, to guest room inspections and housekeeping. MAPCON maintenance management for hotels and casinos allows your managers to view and edit staff scheduling on an easy to use calendar allowing optimum crew availability, night and day, to ensure your guest experience is always the best! Learn about Hospitality and Hotel Maintenance Software. Let's get started! Why not contact us right now? MAPCON technicians are waiting to talk to you right now about your hotel, resort, and casino properties. Whether your organization operates a single resort property or has multiple locations, MAPCON hospitality industry software will impress you! Let us help you put together a hotel industry maintenance management software package designed just for your properties. Call us at 1-800-922-4336 or go to our MAPCON Hospitality Industry Maintenance Software Download Page today! Add Value to Your MAPCON CMMS With Optional Advanced Modules! One of the most important benefits of MAPCON CMMS is its assumption that your organization wants top-notch maintenance management software without unnecessary bells and whistles added merely to drive up the price point. Yet, MAPCON recognizes that every organization has different priorities and processes. That's why we offer a compelling array of optional add-ons, extensions and modules – and even optional customizations – to enhance your maintenance management capabilities. Within MAPCON, both our Lite and Pro versions already bring substantial CMMS performance power that by themselves are more than many organizations need. For others however, having advanced capacity in certain contexts is critical to maintain existing efficiencies and practices. While extensions and modules differ between our Lite and Pro versions, please take a look at what MAPCON CMMS can offer.