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The Maintenance Management Blog

Published: February 04, 2016  Updated: April 22, 2025

The Sweet Side of Technology: Leveraging CMMS in Candy Production


A technician conducts maintenance on a taffy-pulling machine.The world of candy manufacturing, while perhaps not filled with chocolate rivers as imagined in childhood stories, relies on intricate and fascinating machinery to produce beloved treats. From stretching taffy to molding chocolate kisses, these specialized machines require diligent care to ensure continuous operation, especially during peak seasons like Valentine's Day and Halloween. Let's discuss the sweet side of technology through leveraging a Computerized Maintenance Management System (CMMS) in candy production.

Understanding the Role of CMMS in Manufacturing

A CMMS is a software system that helps organizations manage their maintenance operations. It serves as a central hub for tracking assets, scheduling maintenance tasks, managing work orders, and analyzing maintenance data. In the context of candy manufacturing, where specialized equipment plays a crucial role, a CMMS can provide significant advantages in ensuring equipment reliability and minimizing downtime.

How CMMS Benefits Candy Manufacturing Operations

Preventative Maintenance Scheduling for Peak Performance

Candy manufacturers experience significant surges in demand during specific holidays. To meet these demands, their machinery must operate at peak efficiency. A CMMS allows maintenance managers to schedule preventative maintenance (PM) tasks in advance, ensuring that equipment like taffy stretchers, Hershey's Kiss-makers, jawbreaker formers, Twizzlers twisters, and Tootsie Roll molders receive timely inspections, lubrication, and part replacements. This proactive approach minimizes the risk of unexpected breakdowns during critical production periods, safeguarding production targets and delivery schedules.

Efficient Work Order Management

When maintenance issues do arise, a CMMS facilitates the efficient creation, assignment, and tracking of work orders. If a taffy-stretching arm malfunctions or a chocolate pipe in the Kiss-maker becomes clogged, maintenance personnel can quickly submit a work request, perhaps through an HTML link that enters the CMMS. The admin can assess the request, prioritize it, authorize it if necessary, and then create and dispatch a work order from it. That work order would include:

  • The type of job the technician has to do.
  • Its priority.
  • The location of the asset needing attention.
  • The details of the job.
  • Any relevant checklists.
  • Perhaps a section for inputting failure/cause/action codes to have more detail about the reason for the issue.
  • The relevant tools/parts/supplies.

The supervisor can also add the worker or crew to do the job, save it, and the system will dispatch the work order. Afterward, the system can track the status of whether open, completed, or backlogged. This organized and structured process reduces delays and ensures that equipment is back in operation as quickly as possible.

A technician completes a CMMS work order on a machine that creates jawbreakers.Detailed Asset Tracking and History

Candy manufacturing facilities house a variety of specialized machines, each with its own maintenance requirements and operational history. A CMMS provides a centralized database for tracking all assets, including their specifications, purchase dates, depreciation values, costs, and maintenance records. This comprehensive asset history allows maintenance teams to identify recurring issues, understand the lifespan of components, and make informed decisions about equipment repair or replacement. For instance, tracking the maintenance history of the jawbreaker coating drums can reveal patterns of wear and tear, allowing for timely interventions before a major failure occurs.

Improved Inventory Management of Spare Parts

Maintaining an adequate inventory of spare parts also contributes to minimizing downtime. A CMMS can help candy manufacturers manage their spare parts inventory effectively. The system can track the quantity of each part on hand, monitor usage rates, and generate purchase requests when stock levels fall below a certain threshold. This ensures that critical components, such as replacement arms for the taffy stretcher or specialized nozzles for the Hershey's Kiss-maker, are readily available when needed, preventing prolonged equipment outages.

Discover how streamlined maintenance processes can elevate production. Learn more.

Enhanced Reporting and Analytics for Informed Decisions

A CMMS provides valuable data on maintenance activities, equipment performance, and costs. Candy manufacturers can leverage the reporting and analytics capabilities of a CMMS to gain insights into key performance indicators (KPIs) such as mean time between failures (MTBF), mean time to repair (MTTR), and overall equipment effectiveness (OEE). By analyzing this data, maintenance managers can identify areas for improvement, optimize maintenance strategies, and make better informed decisions regarding equipment upgrades or replacements. For example, reports on the Twizzlers twister's performance might reveal a recurring need for belt replacements, prompting a review of the belt quality or the operating conditions.

Compliance and Regulatory Requirements

The food and beverage industry is subject to stringent regulations regarding hygiene and safety. A CMMS can assist candy manufacturers in meeting these compliance requirements by providing a documented audit trail of all maintenance activities. This includes records of inspections, repairs, and cleaning procedures, demonstrating adherence to industry standards and regulations. For example, the CMMS can track the regular cleaning and sanitation schedules for the Tootsie Roll molding equipment, ensuring compliance with food safety standards.

Mobile Accessibility for Real-Time Updates

Many modern CMMS solutions offer mobile accessibility, allowing maintenance technicians to access work orders, update status, and record data directly from the factory floor using tablets or smartphones. This real-time communication improves efficiency and reduces paperwork. If a technician notices an issue with the jawbreaker shaping machine during a routine check, they can immediately create a work order through their mobile device, ensuring prompt attention to the problem.

Cost Reduction through Proactive Maintenance

By implementing a CMMS and focusing on preventative maintenance, candy manufacturers can significantly reduce overall maintenance costs. Proactive maintenance helps prevent costly emergency repairs and minimizes unplanned downtime, which can disrupt production schedules and lead to lost revenue. Identifying and addressing minor issues early on, such as a loose belt on the licorice twirling machine, can prevent them from escalating into major and expensive breakdowns.

Improved Communication and Collaboration

A CMMS enhances communication and collaboration between different departments within a candy manufacturing facility. Maintenance teams can easily communicate with production personnel regarding equipment status and planned maintenance activities. This improved coordination minimizes disruptions to production schedules and ensures that all stakeholders are informed. For instance, the maintenance team can schedule PM on the Hershey's Kiss-maker during a planned production break, minimizing any impact on output.

Extending Equipment Lifespan

Regular and proper maintenance, facilitated by a CMMS, can significantly extend the lifespan of valuable candy manufacturing equipment. By adhering to recommended maintenance schedules and addressing issues promptly, manufacturers can maximize their return on investment in these specialized machines. Consistent maintenance of the taffy stretcher, for example, can ensure its longevity and continued operation for years to come.

In conclusion, while the magic of candy making might still hold a certain mystique, the practicalities of maintaining the machinery behind it are best addressed with modern technology. A CMMS offers a comprehensive solution for candy manufacturers to manage their assets effectively, ensuring the continuous production of the sweet treats enjoyed by many. This technology moves beyond simple record-keeping to become a strategic tool that contributes directly to the efficiency and reliability of the entire candy-making process, ultimately impacting the joy of the final product.

Mapcon / 800-922-4336

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Stephen Brayton
       

About the Author – Stephen Brayton

       

Stephen L. Brayton is a Marketing Associate at Mapcon Technologies, Inc. He graduated from Iowa Wesleyan College with a degree in Communications. His background includes radio, hospitality, martial arts, and print media. He has authored several published books (fiction), and his short stories have been included in numerous anthologies. With his joining the Mapcon team, he ventures in a new and exciting direction with his writing and marketing. He’ll bring a unique perspective in presenting the Mapcon system to prospective companies, as well as our current valued clients.

       

Filed under: CMMS, candy manufacturing, maintenance management — Stephen Brayton on February 04, 2016