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The Maintenance Management Blog

May 06, 2022

CMMS Benefits Business

A computerized maintenance management system is a boon to businesses, large, mid-size, and small. Those that use a CMMS know the value of preventive maintenance, inventory tracking, and reports that show how costs were reduced over a specific period of time.

For this discussion, we'll look at how a CMMS can help four industries: Churches, Hospitals, Hotels/Casinos/Resorts, and Property Management/Apartments/Condominiums.


Churches - Sometimes we pass large industrial facilities with several buildings for production, processing, and storage. A vast array of tanks and conveyors. We know a CMMS works for them.

What about churches with schools attached? Maybe the size of the church affords them a huge congregational nave, a meeting/fellowship hall, a convention hall, pastor's residence, a fleet of busses/vehicles. Imagine how a CMMS might be used.

Work Requisitions – Does everyone need to be a user of a CMMS to access work requests? Does the system have an option for non-users to report an issue/repair?

Preventive Maintenance (PM) – Like any plant or facility, the best maintenance is preventive. The same holds true for churches. Regular inspections/tune-up of vehicles, HVAC, buildings, appliances, and grounds.

Purchasing – No need to have a separate program for this. You use inventory for maintenance; shouldn't a CMMS handle the purchasing end with vendor information and cost reports?


Image: hospitalHospitals - Think about the size of some hospitals. Multiple floors, wings, wards, and offices. Think about the assets and inventory. What better use of a CMMS than to help organize it all. Sure, planning and implementation may take time, but once everything is in place, the benefits will soon be seen.

Work requests – Just like churches, could non-users have authorization to initiate work requests?

PM – Better PM management means longer equipment life, reduced downtime, and safety measures/maintenance on a schedule.

Interface – A quality CMMS can interface and transfer data to ERPs, accounting, and other third-party systems.

Purchasing – Does the CMMS have automatic inventory counting and reordering when a certain minimum is reached? That would be a huge benefit. If hospital supplies run low, there's a risk to patient health. With minimum quantity allowance settings in place, nurses and doctors can concentrate on serving patients.


Hotel/Casino/Resorts – These are combined because in many cases there is a combination of these on one property. A casino attached to a hotel. A resort with a hotel and/or a casino.

Asset/Inventory tracking – Beyond maintenance, parts, and supplies, think of other inventory these three would have. Toiletries and towels, cleaning and laundry supplies, food for hotel breakfasts. Equipment items are too many to list. Washers/dryers, HVAC, vehicles, slot machines, grounds care machinery.

With a CMMS, those assets and inventory can be viewed, edited, and additions made. PMs can be scheduled, work orders dispatched, and supplies purchased all in one place.

Better communications – Faster and more efficient communications with admins and maintenance mean repair/clean-up/safety issues are expedited quicker. Resolving these affects customer safety and overall satisfaction.


Image: condominiumProperty Management/Apartments/Condominiums – These are combined because they're similar. One company may oversee multiple office buildings. An owner is landlord for several apartment complexes or condos.

Work Requests – As before, staff, managers, and even tenants can be given a link to the CMMS to submit work requests.

Scheduling – A quality CMMS helps to schedule regular inspections and work orders. Grounds care, pest control, PMs for equipment in each building.

For all the above industries, an app for mobile devices is so valuable. Is the system you're using scalable, allowing you to use only the features you need, and add on as becomes necessary.


In addition to all the benefits, there is one more. In so many areas, better communication is the goal. With that, employee morale improves. They're using a system that has better communications, helps you be efficient, works to reduce costs, and keeps the pace of productivity humming along.

To talk with someone on how MAPCON benefits your business, call 800-922-4336.


Stephen Brayton

About the Author – Stephen Brayton


Stephen L. Brayton is a Marketing Associate at Mapcon Technologies, Inc. He graduated from Iowa Wesleyan College with a degree in Communications. His background includes radio, hospitality, martial arts, and print media. He has authored several published books (fiction), and his short stories have been included in numerous anthologies. With his joining the Mapcon team, he ventures in a new and exciting direction with his writing and marketing. He’ll bring a unique perspective in presenting the Mapcon system to prospective companies, as well as our current valued clients.