The city had to make some changes in order to improve their audit results. Officials met with the auditors and went over exactly what the discrepancies were and how they could be tracked and eliminated in the future. During this discussion, Mike realized that their homegrown internal system just wasn’t going to cut it anymore. They needed to get a robust inventory, work order, and purchase tracking system in place fast.
When Mike first started searching for a computerized maintenance management system (CMMS), an employee in their finance department told him about the success a local ethanol plant was having with MAPCON. He contacted the plant immediately and asked if he could tour their facility and find out more about how they use the software. After seeing MAPCON in action, his decision was made.
"Seeing the actual system and what it could do is what convinced me," he explained.
All of the sales folks were very easy to get along with, and it wasn’t a high pressure sale at all. They really just wanted to make sure MAPCON provided exactly what we needed.
Soon after, he contacted MAPCON’s sales team and got the ball rolling. He told them all about the departments, the previous audits, and what they were looking for. After observing first-hand what MAPCON could do and talking with the friendly and knowledgeable sales staff, MAPCON was purchased and on-site training was scheduled.
"All of the sales folks were very easy to get along with, and it wasn’t a high pressure sale at all. They really just wanted to make sure MAPCON provided exactly what we needed."