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Published: June 10, 2024  Updated: June 21, 2024

Image: Various currencyOnce again, Mapcon presents questions from our valued customers that are answered by members of our support team, eager to be of assistance.

Question: What are some reasons people give for MAPCON not being user-friendly?

Answer: A. There can be a lot of steps to get it setup.

B. There are so many data entry windows, that it gets confusing.

C. Reports are cumbersome. There are so many filters to choose from to get the right data.

Question: What are some things users can do to make their system more user-friendly?

Answer: A. Sign up for On Line Implementation. We can show you shortcuts to setting up your system, possibly eliminating unnecessary steps. Encourage users to spread out the setup over time, focus, and work on one section at a time to make it more manageable. We also suggest importing data from Excel when possible.

B. Create a user menu, called My Menu, with the options you use every day, so it is one click to get to where you need to be.

C. Add reports to the System Scheduler. They are generated at the designated date and time and then emailed to the user. The filters are pre-set, saving a lot of valuable time.

Question: What are some advantages of Quick Reports?

Answer:

  • Ability to report on the fly for items that MAPCON might not already have a report for.
  • Ability to add groups and filters straight from the MAPCON window.
  • Ability to add reports to Menus as needed.

Question: What are some examples of filters for MAPCON reports?

Answer:

  • Dates
  • Assets (Equipment, Locations, Cost Center, Route)
  • Vendor manufacturer
  • Description containing____
  • Specific document numbers (Work Order, Purchase Order, etc.)
  • Inventory
  • Zone/Site

Do you have any questions you'd like to see featured in future Q&A posts? Email your inquiries to the MAPCON TEAM.

 

     
Stephen Brayton
       

About the Author – Stephen Brayton

       

Stephen L. Brayton is a Marketing Associate at Mapcon Technologies, Inc. He graduated from Iowa Wesleyan College with a degree in Communications. His background includes radio, hospitality, martial arts, and print media. He has authored several published books (fiction), and his short stories have been included in numerous anthologies. With his joining the Mapcon team, he ventures in a new and exciting direction with his writing and marketing. He’ll bring a unique perspective in presenting the Mapcon system to prospective companies, as well as our current valued clients.

       

Filed under: CMMS, maintenance, support — Stephen Brayton on June 10, 2024